Privacy Policy

What is your privacy policy?

By continuing to browse our website, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser). This Privacy Policy explains how Velvetdrapery ('We/Us/Our') collect, store & use your personal data when you browse and use, and when you provide us with your personal data. Please read this Privacy Policy carefully. By accessing, browsing or otherwise using the Website you confirm that you have read, understood and agree to this Privacy Policy. We respect your right to privacy and are committed to maintaining it.

What information might be held about me?

Information That You Have Provided to Us Including But Not Limited To When You:

Information We Request & Hold Includes But Is Not Limited To The Following:


We also safeguard your personal information from unauthorized access, through access control procedures, network firewalls & physical security measures.


Phishing is a method used by fraudsters to deceive someone into giving information. Most of the time phishing will take the form of emails which purport to be from well-known companies & ask recipients to send their personal information. This information is then used for identity theft & fraud. We will only ask you to send personal details by email if it is responding to a query you have sent it online and these details are needed to answer your query properly. In this case, there will be a unique reference number in Velvetdrapery email to you, which refers to your original query. Velvetdrapery will never ask you to send any personal details by email unless you have contacted us first. If you have not contacted Debenhams, please ignore any email claiming to be from Debenhams which asks for personal details, and let us know about it. For security reasons we will ask you to give us a call.

Questions or Suggestions

If you have any questions or suggestions about this privacy policy, or your own personal information details, please e-mail us at

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